Systems/Operations
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QHow long does it takes to learn how to use 3D Archi Designer?
A it takes from 2 weeks to 1 month for a person who knows how to use a computer.
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QDo I need an internet connection?
AFor Cloud License, you will need an internet connection. For Legacy License, you can operate the software without an internet connection. However to download material data, an internet connection is required.
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QHow about data format compatibility?
APlease check under import/export on the System Requirements page of this website.
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QDo I need to purchase a graphics card?
AYou don't need to change or upgrade the graphics card. However, with 3.0 shader graphics card, the shadow of the building will be shown while creating a perspective.
< 3.0 shader graphics card > AMD/ Radeon X1300 and later version(X1300~X1950), HD 2000/3000/4000/5000/6000/7000 series
Rx 200 seriesIntel 35/41/43/45, B43, Q43/45, GL40, GS40/45, GM45/47
G965, G6950, GM965, GL960, UL11L, US15L, US15W
Core i3
Core i5 (excluding without GPU such as 700 series )
Core i7 (excluding without GPU such as 800 series, 900 series)NVIDIA GeForce 6/7/8/9 series 200/300/400/500/600/700 series Graphics card with Anti-aliasing improves quality of 3D perspective display. The compatibility of anti-aliasing depends on the graphics card. Check with the manufacture for details.
※With GeForce 6150,6200,6500 series, displaying shade will slow down the functions. Turning off shade display is recommended.
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QHow many material options are available?
A3D Archi Designer 10 Professional stores data as shown below :
● 3D Parts:17,000 and more
● Texture:5,600 and more
● Color:704
● Background:173
● Sample floor plan:168
● Foreground:29
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QWhat is the difference between 3D Archi Designer and 3D Designer Series?
AThe big difference is that with 3D Archi Designer you can create the floor plan high-rise building up to 15 stories height. Also, there are additional functions which is not included in the 3D Designer Series.
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QAre 3D Archi Designer and 3D designer series compatible?
AThe data file created by 3D Archi Designer is unable to open with 3D Design series. However, the data file which is created by 3D Design series is able to open with 3D Archi Designer, and able to save in m3d file which is the file format for My Home Designer. The floors which are not compliant in 3D My Home Designer (B2 and 5th floors and above) are unable to display.
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QCan I use 3D Archi Designer on my desktop computer as well as laptop computer?
A With Cloud Licensing you can, however, you can only log-in on one computer at a time. Legacy Licensing is only able to download to one computer.
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QDoes 3D Archi Designer work with Mac?
ASorry, 3D Archi Designer for Mac is not available at this time.
Purchase
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QWhere can I purchase 3D Archi Designer?
AYou can purchase it on our website.
* The Legacy Licensing Software is also available at nearby electrical and computer stores.
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QWhat is the difference between Cloud Licensing and Legacy Licensing?
APlease check this page for details.
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QDo I have to purchase Standard License again, after the license is expired?
AWithin 180 days of the license being expired, you can renew it for 30days or for a 1-year subscription without purchasing Standard License.
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QWhy do I see two charges for Cloud Licensing in the same month.
AAuto-renewal for 30 days subscription is charged on your credit card every 30 days. on some months, you may see the charge twice.
Others
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QIs there a charge to getting customer support?
AWe have a customer support center that is free of charge for current users. Please feel free to contact us by email.
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QDo you have a service to create building structures, parts or perspectives?
AYes, we can provide these services for a charge. Please contact us for the details. For the service details, please check the service page.
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QCan I use a perspective created by 3D Archi Designer on a flyer or a website.
ACopy rights for images, movies and 3D data you create belong to you. You are free to publicize and/or sell.
Except followings.
* 3D parts
* Textures
* Sample data
Copy rights for above belongs to Megasoft, and are not allowed publicize or sell without our permission.
Question? Please feel free to contact us.